The Who, What, When, Where, and Why of Claims Administration Outsourcing and How Cobalt MedPlans Can Help

Who benefits from claims administration outsourcing?

Anyone who is experiencing customer dissatisfaction or is continually finding themselves with a large backlog of claims, missed deadlines, and burnt-out employees, would benefit from outsourcing their claims administration process. Working with a partner who can provide efficient staff augmentation can reduce overhead costs and help reach productivity goals. If your current process is not up to par and is failing to keep up with demands, it is likely that outsourcing is right for you.

What can a claims management partner do for me and my company?

Claims administration is complex. Spikes in new business, employee turnover, and changes in healthcare regulations are just some of the examples of the complexities that you may have to deal with at any time. Having a claims management partner means having an expert who understands your business and is ready to assist in any situation. Outsourcing is not about finding a company that does the cheapest work. It is about finding the right partner who knows your business, adds value to your company, and makes plan administration the most efficient it can be. There is peace of mind in knowing that this part of your business is in good hands while freeing your time to focus on other core processes of your business.

When and where should you start?

If you are experiencing growing pains, high overhead, or have processes that are not working for you, the time to find an outsourcing partner is now. Find a company with the following assets:

·        Stability, consistency, reliability

·        Experience

·        Value and quality

·        Outstanding communication

If you are unsure how outsourcing might fit into your business model, give us a call. We collaborate with our partners to determine the best fit for outsourcing services within their processes.

Why are you putting off outsourcing your claims process?

Once you have made the decision to outsource, call Cobalt MedPlans to schedule a 30-minute consultation at 855-753-7624 or drop us an email at We will work with you to tailor a plan that is right for your company.

How can Cobalt MedPlans help?

In all the above ways...and then some. We want to be your partner and help you navigate the complexities of claims administration. Our experienced staff go through extensive training and proactively handle issues before they have a negative impact. With our audit process, we monitor the quality of work across a variety of claims administration platforms, reducing cost and enhancing performance. For more information, visit our website.

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