Our Executive Team

We are an extension of your team and resources.

Our mission is to become true business partners with our customers, helping them alleviate operational challenges in the ever-changing health insurance market. We provide unparalleled flexibility and agility in all aspects of our business model, aligning to your needs and customizing to your requirements. Our extensive experience allows us to easily adapt to workflows, policies, procedures and processing platforms specific to each of our customers. We are here for you.

Jeff Rudell

President and CFO

Rachel Gast

Vice President of Human Resources

Pam Guilfoyle

Vice President of Operations

Sandy Higgins

Director of IT and Corporate Strategies
With over 10 years of experience delivering successful results, the Cobalt MedPlans team is here to give you the stability and consistency your organization needs. We work quickly, accurately and cost-effectively, becoming a true partner in your success. Our experience really does speak for itself:  
  • Management team draws from 25+ years of health plan administration BPO leadership experience.
  • Claims processing personnel average 9 years of claims experience.
  • Corporate headquarters serves clients nationwide through a central office in Overland Park, Kansas, and is supported by reciprocal back-up sites at our service centers located in Fort Scott, Kansas and Overland Park, Kansas, with employees located throughout the Mid-West.
  • With a corporate resume of over 40 commercial and custom-built claims administration platforms, our team supports clients across a variety of applications including FACETS, HealthRules Payor, NASCO, QNXT, Diamond, and QicLink.

Let’s Work Together

We make results happen for you and your business.