"We have more than a vendor-client relationship with Cobalt MedPlans, it truly is a partnership of success. It gives me comfort knowing that communication is as simple as picking up the phone. We started by setting accuracy guarantees and then watching performance. When Cobalt MedPlans started meeting and exceeding their QA guarantee, it was an easy decision to start increasing volume."

Nancy Creasy, Senior Vice President for Operations Blue Cross and Blue Shield of Kansas City

"We don’t see claims processing as a commodity, where price is the key selection criterion, but rather, an essential service that, at its best, can assist our clients in on-going claims processing and quality improvement initiatives, and therefore, improving the bottom line.

We admit we’re not the least expensive entity in the marketplace. But we deliver long-term value and savings to our clients. We focus on providing our clients the best claims processing service, characterized by accuracy, responsiveness and flexibility."

Tony Pino, President and CEO of Cobalt MedPlans